While Walmart is planning to replace its greeters with customer hosts, stores are “taking specific steps to support” disabled employees affected by the change, officials announced Thursday.
Greg Foran, president, and CEO of Walmart U.S. sent a memo to all store managers Thursday outlining the transition and how “each case requires a thoughtful solution.”
Customer hosts still greet customers but have added and more physically demanding responsibilities than greeters, which have been part of the company since the early 1980s. Some of the greeters are disabled, but the exact number wasn’t available.
“As can sometimes happen, this change has created some conversation both externally and internally, specifically where associates with disabilities are concerned,” Foran wrote in the two-page memo.
Stores started telling affected workers their jobs could be in jeopardy more than a week ago. There is usually a 60-day window for affected workers to apply for other roles in the company while continuing in their current job.